Shipping & Delivery

Shipping and Delivery Policy

Last Updated: September 8, 2025

At Enshopreneur, we aim to ensure that products purchased from our marketplace reach customers in a safe and timely manner.

Since we are a platform connecting sellers and buyers, shipping and delivery are managed by the individual sellers. However, we set the following guidelines to maintain consistency and reliability.

1. Shipping Responsibility

Each seller is responsible for preparing, packaging, and shipping their products.

Delivery times, shipping methods, and available couriers may vary depending on the seller’s location and policies.

Buyers are encouraged to check the seller’s specific shipping details before placing an order.

2. Shipping Timeframes

Orders are typically processed within business days after confirmation of payment.

Delivery timelines depend on the chosen courier service and the buyer’s location.

Estimated shipping times will be communicated to the buyer by the seller.

3. Shipping Fees

Shipping fees are determined by the seller and/or courier service.

Total shipping costs will be displayed at checkout before the order is confirmed.

Some sellers may offer free shipping promotions or fixed-rate delivery.

4. Order Tracking

Once an item is shipped, sellers should provide buyers with a tracking number (if applicable).

Buyers can monitor the status of their order through the courier’s tracking system.

5. Delivery Issues

Delays: Enshopreneur and sellers are not liable for delays caused by couriers, natural disasters, or unforeseen events.

Lost Packages: Sellers are responsible for coordinating with the courier in case of lost shipments. Buyers should immediately report missing orders to the seller and Enshopreneur support.

Failed Deliveries: If a package cannot be delivered due to incorrect address or buyer unavailability, additional re-delivery charges may apply.

6. Enshopreneur’s Role

Enshopreneur acts as a facilitator between buyers and sellers and does not directly handle shipping or delivery.

We encourage clear communication between buyers and sellers to resolve any delivery concerns.

7. Contact Us

If you encounter shipping or delivery issues that cannot be resolved with the seller, please contact our support team:

enshopreneur@gmail.com

+639165828652

Best prices & offers

Free delivery

Great daily deal

Wide assortment

Easy returns